A Step Above Carpet and Flooring Care, LLC selected for 2018 Franklin Small Business Excellence Award

2018 Franklin Small Business Excellence Award
A Step Above Carpet and Flooring Care, LLC has been selected for the 2018 Franklin Small Business Excellence Award in the Carpet Cleaning classification by the Franklin Small Business Excellence Award Program. Various sources of information were gathered and analyzed to choose the winners in each category. The 2018 Franklin Small Business Excellence Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Franklin Small Busin...

A Step Above–because it is a giant step above!

★★★★★ I needed the carpeting deep cleaned since the previous owners had 2 small dogs and my allergies have been horrible since moving from the Chicago area. I called A Step Above and made an appointment. When the gentleman arrived, he used a tool that beeped every time he inserted it into the carpeting. He told me he couldn't clean my carpet for he would be taking my money under false pretenses. Nothing he could do would be able to get the pet urine out of my carpeting, since the urine had pe...

A Step Above was great

A Step Above was great - from the initial call and scheduling (they were able to come exactly on the day time requested), to the call to give a heads up they were on their way, to the cleaning itself (and super polite cleaners), to the follow-up call I received after cleaning to make sure everything went well. I would recommend them, and will definitely use them again! Carpets look new! - Elsa F.


They were prompt, courteous and did a fantastic job. I felt that they really cared about the cleaning. They also patched a spot in the carpet that was torn by the dog, it looked like new. Best of all the company called the following day to make sure I was happy. – Carolyn H.

Pet Treatment

Dozier the Dog enjoying clean flooring from A Step Above
We love our pets like children but when they have an accident, urine can cause permanent damage to your carpet and can create an unhealthy indoor environment. The acidic nature of urine offers a perfect breeding ground for bacteria and begins to react with the carpet fibers to create a sometimes permanent color change. Urine odor is more noticeable when the humidity is high because the salts attract moisture and put out a greater proportion of ammonia gas. We offer several pet odor and stain ...