Selecting a professional cleaning company is important to ensure that you are working with an organization that is trustworthy, transparent, certified, and insured. If you are having trouble making a decision with all the available options, here are some tips that can help you make a well-informed choice.
Good References
The industry is full of bogus cleaning companies that are often not certified and their technicians are not fully trained in the different cleaning processes. Make sure that the company you are about to engage is insured and certified with technicians who have undergone extensive training and passed the various certifications.
Industry Experience
Find out how long the cleaning company has been serving the community and how many years of combined industry experience does its team possess. A renowned cleaning company must have the right expertise and resources to deliver exceptional cleaning services regardless of the severity of the stain or odor.
Education and Training
Inquire with the cleaning company if their technicians are all IICRC-certified and have undergone extensive training and passed all the relevant certifications. They must also be given the opportunity to go for further training to ensure they are always up-to-date with the many changes that take place in the industry.
Equipment and Resources
Find out the type of equipment and resources that their team makes use of. State-of-the-art equipment of the highest quality will ensure that cleaning processes can be done in the most efficient way possible. Inquire also about the different cleaning techniques that they provide to ensure your cleaning needs are fulfilled according to your expectations.
Customer Service
A professional cleaning company must be well-versed not just in cleaning but also in offering exceptional customer service. They must be willing to provide answers to your questions to ensure that any clarifications that you need are duly provided before you pay for any of their services.
Value for Money
Low prices do not necessarily always mean low quality and high prices do not always guarantee high quality. Always review past testimonials from their customers to understand the service quality of the company. Ensure that you are indeed getting a deal that is value for money to get what you pay for.
Quality Products
Learn about the different products that the cleaning company uses. Find out about their cleaning solutions, carpet protectants, and more. Look at the descriptions and brands of the different products and make a little research of your own to find out whether the products can indeed be trusted and will not damage your carpet or floor.
Service Guarantee
Inquire about the guarantee that the cleaning company offers along with their services. This will provide you with peace of mind, knowing that the company will get the job done up to your personal expectations or provide your money back.
Awards and Recognition
Check the company’s background and determine if they have received any awards or recognition from relevant bodies. Being recognized for their exceptional service and outstanding ratings will provide assurance of their expertise.
