What Makes Us Different from the rest?
Honesty – Transparency in Charges
A Step Above Carpet and Flooring Care, LLC is committed to delivering honest services. We do not low-ball quotes or bait and switch nor add on or up-sell. We practice transparency pricing in our quotation and commit to our quote. Our professional technicians are there to execute their cleaning expertise and not to make sales. Upon your request for our services, we will provide a preliminary estimate over the phone based on your requirements. On the service day, your technician will conduct an assessment together with you, and discuss if you may want to remove or add on services. Your technician will offer his honest recommendations; the cleaning options that are the most suitable and affordable for your needs. Once you have decided on the services, your technician will confirm a final price before he proceeds to set up his equipment. We also provide complimentary consultations on-site with a firm written quote, available upon request.
Dependability – On Time
We know what it’s like to have a contractor schedule an appointment and not show up. At A Step Above Carpet and Flooring Care, LLC, we respect and value your time. Our appointments are scheduled in a 2-hour time frame and we will contact you once we’re on the way. We do our best to be on time for every appointment. We will not keep you wondering and notify you if there is any delay.
Pride – Workmanship Guaranteed
A Step Above Carpet and Flooring Care, LLC is proud of our services, our people, and our cleaning. We are IICRC certified to provide our clients with the best service possible. If a spot comes back, so will we.
At A Step Above Carpet and Flooring Care, LLC we are committed to providing service excellence. Please take the time to explore our site and discover why we are just that; A Step Above.