What Makes Us Different than the rest?
Honesty – No Hidden Charges
A Step Above Carpet and Flooring Care, LLC is dedicated to providing honest services. We will not bait and switch or low-ball quotes then up-sell or add on. We will tell you what it will cost and live up to our quote. Our technicians are there to clean, not sell. We generally will give you a rough estimate over the phone when you schedule the job. Upon arrival, we understand you may want to add or remove services and your technician will be happy to go over this with you. Your technician will be honest with you about the best, yet most affordable cleaning options for your family’s needs. Your technician will give you an absolute, firm price before he begins setting up his equipment. We also offer complimentary on-site consultations with a firm, written offer available upon request.
Dependability – On Time
We know what it’s like to have a contractor schedule an appointment and not show up. At A Step Above Carpet and Flooring Care, LLC, we understand your time is valuable. We schedule our appointments in a 2 hour time frame and we will call you when we’re on the way. We will do everything possible to be there when scheduled. You will be notified if we are running late. No sitting and wondering.
Pride – Workmanship Guaranteed
A Step Above Carpet and Flooring Care, LLC is proud of our services, our people, and of our clean. We are IICRC certified to provide our clients the best service possible. If a spot comes back, so will we.
At A Step Above Carpet and Flooring Care, LLC we are committed to providing service excellence. Please take the time to explore our site and discover why we are just that; A Step Above.