Our Team

Team Photo

Rest assured our team must pass a background check,  spend countless hours in training, assist a current team member for months, and must follow company as well as IICRC guidelines before being allowed to clean your textiles.

 Heather PinckardHeather Pinckard


Heather is IICRC certified in: Carpet cleaning, Water damage restoration, Carpet Repair, Carpet Dyeing,  Upholstery and fabric cleaning, Odor control, Applied microbial remediation and is a certifed Master textile cleaner.   She enjoys spending time with her 2 kids, husband, and 3 rescue pets (2 dogs and a cat), and her true passion is traveling.




Desiree WilleyDesiree Willey

Office and Client Retention Manager

When you call the office, you’ll most likely have the pleasure of speaking with Desiree.  In her free time she enjoys spending time with her 3 children and dancing.





Chris UlmerChris Ulmer
Lead Residential Service Technician and Field Manager

Chris is certified in carpet cleaning and odor control. He has been in the flooring care industry over 25 years. Chris likes to fish, four wheel, boat and spend time with his daughter in his free time. He is an avid dog lover and has been known to bring treats to our clients’ dogs when he cleans.





Dozier  Dozier

Office Mascot

Dozier has 6 years of life experience that make him a perfect candidate for brightening our days.  He helps with little things, like making sure the floors are well slobbered and slept.  He enjoys making messes, ensuring our new techs have plenty of spots to train on.  He was adopted from the Williamson County Animal Shelter.



Kirkland Kirkland

 Office Cat

Kirkland has 12 years mouse hunting experience. His idol is Grumpy Cat.  He enjoys nothing other than being left alone and cat treats.  He was adopted from the Williamson County Animal Shelter.