About Us

History and Involvement

A Step Above Carpet and Flooring Care, LLC is just that, a step above.  We are a female-owned and operated carpet cleaning company started in 2010 by Heather Pinckard serving the greater Nashville area. We pride ourselves on exceptional customer service and want to treat your home just as it is our own. We will contact you for feedback to make sure that you are satisfied upon the completion of our service. In the event that you are not completely satisfied, we’ll be at your disposal to come back and take care of it for you.  We aspire to exceed customers’ expectations and yield to differ from other companies that you may have used in the past.  We’re not looking to be your one-time cleaner, we’re looking to be your forever cleaner!

With more than 50 years of experience in the industry, our team provides remarkable stain removal, carpet cleaning, and reparation. Our effective cleaning solution and industry-leading equipment eliminate maximum stain and odor, taking care not to over saturate your carpet.  Before each service, we will conduct a detailed assessment and bear in your specific cleaning concerns.   With our hardwood and tile cleaning services, A Step Above Carpet and Flooring Care, LLC has all your flooring needs covered!

Completing our services are our rug and upholstery cleaning services. Our IICRC certified, trained, and insured professional technicians will ensure your fine furnishings are in good hands.

Services are available in Antioch, Bellevue, Belle Meade, Brentwood, Franklin, Green Hills, Hendersonville, Hermitage, Mt. Juliet, Nashville, and surrounding Middle Tennessee areas.

A Step Above Carpet and Flooring Care, LLC is a proud member of WBENC, NAWBO, IICRC, BBB, Nashville Chamber of Commerce, and Williamson County Chamber of Commerce.

We look forward to working for you and your family!