About Us

History and Involvement

A Step Above Carpet and Flooring Care, LLC is just that, a step above.  We are a female owned and operated carpet cleaning company started in 2010 by Heather Pinckard serving the greater Nashville area.  We pride ourselves on exceptional customer service and want to treat your home just as it is our own.   We will call you after completion of your work to ensure your satisfaction and if you are unhappy with anything we’ll be happy to come back out and take care of it for you.  We always aim to over deliver to our clients and want to show you how we are different than companies you may have used in the past.  We’re not looking to be your one time cleaner, we’re looking to be your forever cleaner!

Industry leading equipment and cleaning solutions combined with over 50 years of industry experience allows us to provide exceptional carpet cleaningstain removal, and repair for your carpet.  Our industry leading equipment provides maximum stain and odor removal without over saturating your carpet and pad.  We will always assess and discuss your specific cleaning needs with you before we begin cleaning.  Adding in our hardwood, tile, and stone tile cleaning services enables you to see that A Step Above Carpet and Flooring Care, LLC has Nashville’s flooring needs covered!

Rounding out our services are our upholstery cleaning and rug cleaning services. Rest assured with your fine furnishings as our professional technicians are insured and IICRC certified and trained for your protection.

Services available in Nashville, Franklin, Brentwood, Hermitage, Mt. Juliet, Hendersonville, Bellevue, Belle Meade, Green Hills, Antioch, and all other surrounding Middle Tennessee areas.

A Step Above Carpet and Flooring Care, LLC is a proud member of BBB, IICRC, NAWBO, WBENC, Williamson County Chamber of Commerce, and the Nashville Chamber of Commerce.

We look forward to working for you and your family!