Do you have a beautiful heirloom area rug, or perhaps an oriental rug that has been passed down for generations? These rugs can be inexpensive, or easily cost thousands of dollars. In some cases, if it was custom made to your space or purchased while travelling the world, your area rug can easily be priceless.


It might be tempting to just leave the rug as is and clean it by just vacuuming. Maintaining your rug in its best condition isn’t just about choosing the right cleaning technique, having a regular cleaning schedule is also really important in making sure that the colors stay in tac and that any debris, dirty and toxins do not build up in your area rug.

With stakes like this, it is therefore really important to ensure that you contract the best area rug cleaning company for all your long term are rug and floor cleaning needs. Here at A Step Above Carpet & Flooring Care, our team of rug specialists have compiled a set of questions that are crucial for you to ask when approaching an area rug cleaning company for rug cleaning services!

How Does The Company Clean Rugs?   

This is the first question anyone should ask, simply also because it is the most telling. For area rugs, there are many different ways they can be cleaned, dependent on whether they are cleaned on or offsite. Any respectable company will respond by saying that the way they clean your rug will change depending on its material, colorants, and ultimately what is best and safest for your area rug.

What Cleaning Processes are Used When Cleaning?

Without getting into the nitty gritty, there are three main methods that could be mentioned in response to this question. One of the most effective methods to clean regular carpets and rugs is hot water and steam extraction. This method has been used for decades as it ensures that the rug maintains its structure, minimizes dye bleeding. In addition, the rug is able to dry properly without affecting the flooring under.

Do They Provide Pet Odor Removal Services?

This might not be relevant to everyone, but if you have a pet animal at home, this is a very important question to ask about pet treatment for area rugs. Unlike regular dirt and grime, pet urine and other odors require a specialized treatment in order to remove it. While it is not completely foolproof that all the odors will be removed, there is a 99% chance that your rug will be as good as new.

Get Beautifully Cleaned Rugs with A Step Above Carpet and Flooring Care

You can ask all the questions in the world, but what is more important is that the company you eventually engage values integrity in their rug specialists. Here at A Step Above Carpet and Flooring Care, not only is our team dedicated to service excellence, but our staff will also be honest and dependable when advising and quoting you on the cleaning required. To find out more about what our team can do for you, contact us today.

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